Front cover image servants of the community of agents of government

Servants of the community or agents of government?

The role of community-based organisations and their contribution to public services delivery and civil renewal

This is the executive summary of the final report of a study carried out by IVAR for bassac*. The study had one principal aim – to understand and explore the role of community-based organisations and their contribution to public services delivery and civil renewal.

*in 2011, the British Association of Settlements and Social Action Centres (bassac) and the Development Trusts Association (DTA) merged to form Locality.

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