Research has shown time and again that public service isn’t designed or managed for the real world. There is an alternative way – and it’s called Human Learning Systems. Public service can support human freedom and flourishing, by responding to the unique context of each and every person it supports.
This e-book demonstrates that:
- The current way of delivering public service isn’t working because it’s not based on the real world of the lives of the people public service support.
- You can use Human Learning Systems as an approach to public management at any scale – from local voluntary sector to national government.
- Human Learning Systems creates better outcomes for less money.
