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Learning Resources


Equipping leaders to build relationships that transform our healthcare system


To involve volunteers effectively, there needs to be a formal commitment to volunteering in the organisation. A positive volunteering culture plays an important role in embedding volunteering – making it integral to what the organisation does.’


‘Thinking social value’ should shift the focus from the bottom-line price or cost of a service towards the overall value of the outcomes delivered. In order to successfully secure social value and benefit through commissioning and procurement processes, organisations need to think about it from the outset and embed a clear and unambiguous message their intention to do so every time they communicate with the market.’

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