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Old dogs, new tricks?

At a recent Evaluation Roundtable Community of Practice session we asked what working practices people are hoping to retain from lockdown; and what they are looking to improve or introduce as they approach autumn and winter. In the second of our blog series addressing these questions, we ask Oliver French (Lankelly Chase) to share his reflections.

 

 

The pandemic has given fresh energy to some long-held frustrations with foundation practice. It’s not the first time that demand for trust-based relationships, core funding, flexibility, responsiveness, light-touch monitoring and shared reporting frameworks have come up, and there have been many stalled attempts to evolve funder practice. Whatever the radical fringes and self-image of the philanthropic world look like, foundations have generally proved themselves conservative and resilient institutions, in that our processes and practices (and personnel?) change at a glacial pace, and power is rarely shared or distributed.


But a national medical and social emergency, coupled with a summer of direct action and debate about racial justice, has put foundations’ structures and practices under more acute stress than before. It remains to be seen which orthodoxies will spring back and which we might have lost forever – willingly or otherwise. Could we be in the middle of an evolutionary leap, where before we’ve only managed small steps? What stopped us changing before, and are those structures still in place?


To figure this out, at Lankelly Chase we’ve been trying to tune into change at the level of ‘how’ and ‘who’, rather than just ‘what’. A new emergency fund here, or the suspension of an outcomes evaluation there, will have quite a low ceiling. But the remaking of a trustee board, the redistribution of decision-making rights in local places, and the creation of new centres of power have much greater transformative potential. As individuals, as organisations and as a sector, we should not just be looking to ‘build back better’ on the outside, but from within too: rather than seeing change as something that we create, support, resource or manage, it’s something that we seek to model and embody in the ways that we behave.

 

As individuals, as organisations and as a sector, we should not just be looking to ‘build back better’ on the outside, but from within too: rather than seeing change as something that we create, support, resource or manage, it’s something that we seek to model and embody in the ways that we behave.

Complexity and adaptation

 

It’s a normal human tendency to see the things which confirm our worldview and minimise those which challenge it. For our part at Lankelly Chase, we’ve long held that social change work isn’t characterised by simplicity or linearity, but by complexity and unpredictability. Covid didn’t introduce uncertainty to our world, but it has certainly increased our sensitivity to it. It’s also given us and our partners more freedom to sit with ‘not knowing’ and lack of control, and released some of the usual pressure to reach for comforting but spurious measures of performance or effectiveness.


For us, coronavirus has been further evidence that we’re living and working in a complex environment, and we’ve been trying to deploy our resources and attention accordingly. This means pivoting away from a focus on things like planning, delivery and assessment; and looking instead towards sensemaking, responding, and adapting to continuous change. We’ve sought to do this collectively, alongside networks in the places and partnerships we’ve invested in – not trying to ‘manage’ or to ‘assess’ but to inquire; and finding that “what have you noticed?” is a much deeper question than “what have you done?”. Instead of meticulous planning and retrospective evaluation, we’ve been able to act (and fund) with fewer conditions and more trust, and focus on putting the architecture in place to learn as we go. We’ve been trying to do this continuously and ‘in the moment’ (about which we’ve published a series of blogs), rather than waiting for the benefit of hindsight.

 

Instead of meticulous planning and retrospective evaluation, we’ve been able to act (and fund) with fewer conditions and more trust, and focus on putting the architecture in place to learn as we go.

 

Back to the future(s)


As the pandemic has unfolded, it’s become increasingly difficult to separate conversations about crisis response from those about a post-Covid future. After an initial flurry of activity, the demand for quickfire cashflow support has died down (for now…) amongst Lankelly Chase’s funded partners (more on our approach here), and our hastily convened ‘emergency’ team has found itself inexorably drawn into deeper questions like “when is an emergency no longer an emergency?”. We’ve been forced to consider what kind of future we’re (re)building towards, what kind of environment we’ll be operating in, how our new context will be shaped, and who gets to decide.


At times the number of flatpack futures being offered has felt overwhelming, as thinkers of all stripes offer different visions of what society should look like. We’ve felt very aware of who has a platform, whose voices are loudest and whether they’re the same ones we usually hear, which is why initiatives like the Lottery’s ‘Emerging Futures Fund’ are so important – not just for centring different voices, but also for unashamedly investing in enquiry and imagination.


At a very simple level, the Covid-19 pandemic has unlocked charitable resources that might otherwise have remained in bank accounts or questionable investment funds. It’s given us both the opportunity and the cover to do more, more quickly, than we had originally planned, including undertaking bigger experiments with devolved power and participatory grant making. The test now will be how we can respond to our tendencies to slip back into the old habits we’ve professed to dislike, and ensure that what’s been proved possible becomes normal – even essential.

 

The test now will be how we can respond to our tendencies to slip back into the old habits we’ve professed to dislike, and ensure that what’s been proved possible becomes normal – even essential.


Next Thursday (5th November), in the fourth in our new series of blogs about learning from funding during Covid, Kate Peters describes how the Community Foundation for Surrey has begun to embrace a different philosophy of grant-making: ‘How you make grants is as important as what you fund’


If you are interested in joining our Evaluation Roundtable Community of Practice for learning and evaluation staff in UK trusts and foundations, please email vanessa@ivar.org.uk.

Promoting equitable, inclusive and transparent grant making

At a recent Evaluation Roundtable Community of Practice session we asked what working practices people are hoping to retain from lockdown; and what they are looking to improve or introduce as they approach autumn and winter. In the second of our blog series addressing these questions, we ask Himali Dave (Urban Movement Innovation Fund) to share her reflections.

 


Despite the stark social, political and economic moments of the past year, we have seen incredible resilience and drive from our grantees. This has prompted us to reflect on our role as a funder and convener, and how best we can support organisations – not only to continue to meet their own strategic objectives during this period, but also to create a collective impact that is greater than the sum of its parts. Reflecting on what we have seen emerge with and through our partners, below are 3 key practices we are looking to retain and grow.

1. Agile and responsive grant making

 

We have realised that our collaborative grant making philosophy itself has been key to enabling UMIF to respond quickly, from supporting grantees to adapt and pivot projects through to responding to the field’s resource and capacity needs to operate in their new respective realities. By consciously minimising the associated layers of bureaucracy that often comes with grant making, we have seen more trust built with the field, as well as increased scope for creativity.

 

By consciously minimising the associated layers of bureaucracy that often comes with grant making, we have seen more trust built with the field, as well as increased scope for creativity.

 

Examples of this can be seen in global response grants which went from proposal to approval process within two months, including grants enabling organisations across India, South Africa and Mexico to virtually connect grassroots allies under lockdown. We need to hold onto this as a guiding principle and strive for high levels of collaboration and continued dialogue with grantees, and in doing so promote equitable, inclusive and transparent grant making.


2. Building shared ownership of learning agendas

 

Whilst the pandemic has overhauled ‘business as usual’, it has also sharpened the focus on key questions which often preoccupy funders and NGOs alike: “What are we learning? And how are we putting that learning into practice?”

In light of the fact that we are a relatively new fund, with most grants not yet having reached the one year mark, we have used this opportunity to embed a learning approach into new projects early on in their development. Through this process we have had some incredibly transparent conversations with grantees around their measurement-related anxieties – a common concern within movement building work, which is often hard to measure and attribute to individual projects. A key outcome from these conversations has been shifting the focus from ‘success’ to ‘learning’, which has really encouraged our grantees to consider metrics as a positive and experimental tool to accompany key learning questions, rather than donor-pleasing exercise.

 

A key outcome from these conversations has been shifting the focus from ‘success’ to ‘learning’, which has really encouraged our grantees to consider metrics as a positive and experimental tool to accompany key learning questions, rather than donor-pleasing exercise


3. Fostering virtual communities

 

Transitioning to a virtual operating space has not only fundamentally shifted how we interact with each other, but it has posed an additional challenge for UMIF as a funder that seeks to convene the field and foster collaboration and networking.

In order to maintain and grow the momentum within the community, we have hosted virtual convening sessions through the year, bringing together 55 participants from civil society and philanthropy. Despite the successes we have had in developing various strategies and collaborative projects remotely and across multiple geographies, ‘Zoom-fatigue’ is a real challenge and something that we have had to be mindful of. We have tried to apply the same principles as we would do for in-person sessions, with a unique offering for each convening: we bring in external facilitators, regularly check in and gather feedback, and encourage dialogue and interaction through breakout sessions. Building on grantee feedback, we have also tried to support regular points of contact in between these moments through newsletters examining best practices.

As we approach 2021, and with lockdowns most likely to remain a regular feature in our lives, we need to hold onto and smarten our utilisation of these technologies and techniques to ultimately strengthen and deepen the connectivity amongst our field of grantees.


Next Thursday (29th October), in the third in our new series of blogs about learning from funding during Covid, Oliver French, from Lankelly Chase, will reflect on what he and colleagues have been learning about what’s been made visible, possible and necessary as the covid-19 pandemic has unfolded.

If you are interested in joining our Evaluation Roundtable Community of Practice for learning and evaluation staff in UK trusts and foundations, please email vanessa@ivar.org.uk.

Making ‘relational’ real: Our experience of funding during Covid

They say moving to a new house is one of the most stressful things you can do. For others it’s starting a new job. And as everyone knows now, living through a pandemic has been a new extreme of stress. But imagine all those things at once.

 

We were told to work from home after I spent less than 2 weeks at The Robertson Trust. I barely had time to learn everyone’s name (sorry colleagues). I had just moved myself up from London to Glasgow. All my stuff (plus partner) was in a mountain of boxes in our tiny Greenwich flat, ready for us to move into our new house on the 24th of March. That’s right – the day after lockdown.

 

I’m glad to say that we did manage the move – but not without a huge amount of stress, panic and surviving for more than a month with no furniture.  


At the same time, The Robertson Trust was experiencing its own stresses: a change in organisational structure, a new strategy to work out and staff adjusting to working from home.

 

Reflecting on the last six months, one thing I know now is the antidote to stress is being kind to yourself and asking for support when needed. I have certainly leaned on friends and family for support and given into a lot of creature comforts during lockdown. But, can we, as a Trust extend a sort of organisational kindness?

 

A new (kinder) approach?

 

We know that many Third Sector organisations have struggled to raise funds or generate income throughout lockdown and that many have had to radically change the way they operate. At the same time, they are seeing more demand from the communities they serve. In short, the charities we support, and the people who work or volunteer in them, are having a tough time.

 

We already knew that one of the ideas we wanted to employ in our new way of working was being ‘relational’. While principles on paper can be often be meaningless, the need for a relational approach has really come alive over the last six months. Although developing and implementing a new strategy during lockdown hasn’t been easy, I don’t believe we would have lived this principle so fully if it had been at any other time.

 

I see ‘relational’ as being supportive or kind – values that continue to be present in abundance across communities in Scotland. And just like going the extra mile for friends and family during lockdown; the same is true of the charities we work with.

I see ‘relational’ as being supportive or kind … just like going the extra mile for friends and family during lockdown; the same is true of the charities we work with.

As part of developing our new strategy, we have reviewed our communication. The way we communicate externally is now friendlier, supportive and more straightforward. We’ve also thought about accessibility and given options for people to highlight additional support needs.

 

A new strategy gave us time to assess our relationships and our role as a funder. We proactively build and maintain relationships in a wide range of sectors. We listen to how areas that we are interested in supporting have been impacted by Covid and how, using our assets as a funder and connector, we can help to make a difference.

 

Through the development of our funds, we reviewed the way we considered applications: We thought hard about the experience from an applicant’s point of view. We now have clearer and more transparent application and assessment processes that are proportional to the amount organisations receive.

 

Using Trust in Learning

 

Our approach to learning from our funds is based on relationships and trust. We will no longer ask our grant holders to tell us what outcomes they want to achieve. We will no longer ask them to measure those outcomes at the end of their grant period. We trust them to know the needs of their communities, to spend their grant wisely and to do a good job.

We trust our grant holders to know the needs of their communities, to spend their grant wisely and to do a good job.

We know that many people working in the third sector spend too much time writing funding applications and reporting on that funding. If a project or service has a melting pot of funders with different reporting requirements, that can mean a huge amount of time away from frontline work.

 

We still want to hear from grant holders at the end of their grant, but we want to check in on their experience: What were they able to do with their funding? What went well? What challenges did they face? How can we help them to overcome these in the future?

 

Organisations we fund can also choose to report to us in a way that’s meaningful for them. We’re happy to speak on the phone or they can send us a video or a report they’ve already made. 

 

Part of our approach to learning, and the shift away from formal reporting, is about seeing the benefit of informal data. What will tell us more about an organisation – a list of outcomes that they may or may not have achieved, or an informal chat where they have free-reign to tell us everything about their work? I’m excited to see informal conversations and peer learning events sitting alongside more traditional methods of evaluation like surveys.

After all, we’re not here to monitor and regulate funding – we’re here to support organisations and learn alongside them.  

We’re not here to monitor and regulate funding – we’re here to support organisations and learn alongside them.

What next?

 

The only thing about the immediate future is its uncertainty. We don’t know when or how new restrictions will end. We don’t know how badly the third sector will be affected. We don’t know the long-term impact on communities. We do know, however, that the pandemic isn’t over, and the foreseeable future will continue to be tough for everyone.

 

Despite this, I believe lockdown has made us a kinder funder who looks to build strong relationships with the organisations we work with. We’ve really brought to life the principle of being relational and we will continue to put this principle in action.


Hazel is a member of our Evaluation Roundtable Community of Practice for learning and evaluation staff in UK trusts and foundations. If you are interested in joining, please email vanessa@ivar.org.uk.

Next Thursday (22nd October), in the second in our new series of blogs about learning from funding during Covid, Himali Dave, from the Urban Movement Innovation Fund, will reflect on what she and colleagues have been learning about how best to support organisations to create a collective impact.

A simple ambition for grant-making: unrestricted and light-touch

Over the last decade there has been much talk of funders – particularly trusts and foundations – trying to become less burdensome, more straightforward and quicker in their dealings with applicants and grantees. In the current context, as funders and VCSE (voluntary, community and social enterprise) organisations grapple with uncertainty, anxiety and complexity, we are all having do things differently. It’s too soon for definitive answers on long-term strategy but we feel there is an opportunity now to collaborate in rethinking the future and the funding practices that will best support it – to explore what’s needed to enable funders to remain outside their normal. This is the focus of our new learning review, in collaboration with London Funders and a group of charities and funders.

 

 

As a group, we are ambitious for change. We recognise that the moment demands it. Not just the need for a simpler philanthropy, one that can reflect and accommodate the anxiety and uncertainty of applicants. But also a respectful philanthropy, one that recognises that applicants and grantees have assets – activities, services, reach, trust, legitimacy, practice, knowledge, expertise, energy and passion – that have intrinsic value and significance. And an inclusive philanthropy, one that is resolved to rise to the challenge (so strongly exemplified in the Black Lives Matter protests over recent months) of breaking down the systemic barriers that exclude and disadvantage so many.

 

At the same time, we need to be determined. When people comment wryly that ‘it took a pandemic for the value of unrestricted income and light touch reporting to be felt by trusts and foundations’, it brings home how hard it is to achieve deep and meaningful change. Together, we seek to translate words – ‘trust’, ‘speed’, ‘light touch’ – into visible, practical and durable changes to behaviour and practice. To turn things upside down, so the burden falls on funders to ensure that their systems and their processes are truly simple, respectful and inclusive.

 

Together, we seek to translate words – ‘trust’, ‘speed’, ‘light touch’ – into visible, practical and durable changes to behaviour and practice.

We have been here before, researching and arguing for progressive practice. In 2011, IVAR embarked on ‘Recession Watch’, exploring how independent funders could help small voluntary organisations navigate the political and economic uncertainty sparked by the 2008 recession. We heard about the reduced availability of core funding; higher demand for services due to increasing poverty, hunger and unemployment; difficulty accessing ‘funder plus’ support due to the time or travel commitment incurred; and a lack of time for strategic planning that amplified these other issues.

 

Five years later, in 2016, we returned to the question of small organisations’ health and prospects through a study on sustainability. We argued for relational, rather than contractual, interaction between funders and funded organisations. An interaction which values the contribution of the ‘real world’ experience and knowledge of the funded organisation and the resources, overview and convening power of the funder.

 

Then, in 2018, we returned to the Recession Watch organisations. We found that their ability to adapt continued to be hampered by precarious balance sheets and uncertainty about their future. And we highlighted again the importance of greater flexibility, of funders making processes more proportionate – looking for ‘not what suits me but what helps you’; and of being more responsive: giving more core funding, more feedback, more support. We saw encouraging signs of some foundations being more realistic about the outcomes they can expect small organisations to deliver in complex environments, while increasingly valuing the unique role they play in meeting the needs of those who do not fit into standard boxes.  

 

Speaking most strongly to the current crisis, in 2018 we published The possible, not the perfect. Grant makers who responded to emergencies during 2017 demonstrated just how far foundations are able to adapt their procedures in the face of crisis. Processes were slimmed down, conversations took the place of form filling for applications and reporting, and time frames for decisions radically contracted. ‘Being effective’ in these circumstances did not mean delivering a perfect grant programme that no-one could question or criticise; it meant being ‘straightforward, easy, quick and trusting’.

 

Then, as now, we argued that that this notion of ‘effective’ grant-making had the potential to resonate beyond the confines of emergencies. Funders were excited by what had proved possible: ‘There is an opportunity here and it would be a shame to let it go. Let’s not get too bogged down in all the problems and challenges – all it takes is a few organisations who are willing to get on with trying out some of these ideas to see how they work’. And local organisations trying to serve their communities were hungry for change: ‘Every day in a community is an emergency. They don’t have to have a tragedy to give money that way.’

 

Throughout this period, funders have been evolving. Green shoots of genuinely progressive practice have been slowly emerging – now rocket propelled, as everything has been, by the imperative of the Covid-19 crisis. In a few short weeks, some funders have transformed their relationship with grantees, dismantling onerous reporting structures and proactively offering a range of financial and technical support. Others have overhauled their processes, streamlining application forms, and radically speeding up decision making. More are testing the waters of unrestricted funding. Some have even publicised their willingness to meet fundraising costs in support of the effort to keep going. This new mood of agility, trust and common endeavour points the way to a healthier and more collaborative relationship between funders and the VCSE sector.

 

This new mood of agility, trust and common endeavour points the way to a healthier and more collaborative relationship between funders and the VCSE sector.

There is much to draw from and build on. That is why we are ambitious. But we must be determined. Because, while we know how flexible and imaginative funders can be in the face of emergencies, we have also lived through stalled attempts to evolve funder practice. Already some foundations are feeling the pull of familiar ways of working – a sense that ‘the immediate emergency response has been successfully negotiated, now let’s get back to business as usual’. And, for applicants and grantees – waiting for the email, wondering whether to call, second guessing what is required, struggling to interpret criteria, jumping through hoops, dressing up core costs as innovations – the stress and the strain persist. The power to change this, the power to remain outside the normal, resides with trusts and foundations. Their importance for the VCSE sector cannot be over-estimated. They continue to be uniquely placed to provide continuity; take risks; operate flexibly; and invest in politically unpopular or marginalised areas. With these freedoms come responsibilities. Not to shoulder all of the burden; but certainly to ensure that their contributions are the very best that they can be.

 

We have seen what is possible in an emergency. The challenge now is for funders and VCSE organisations together to interrogate these new behaviours and to nurture and grow the best of them into the future. A future that, as far as the eye can see, will be characterised by uncertainty and unpredictability. A future that therefore requires a sustained commitment to flexibility and creative adaptation. That is our ambition.

 

Join us by completing this survey – it will take approximately 20 minutes and will inform work to help to shape both future emergency approaches and general grant-making practice (e.g. stripping back application processes; reaching new groups or speeding up decision-making). 

 

We’re working with a group of charities and funders: 

Logo Board - Learning Review

 

Joined at the hip: Why you can’t make good grants without investing in learning

All the italicised quotes here are taken from members of the Evaluation Roundtable Community of Practice – staff with lead responsibility for evaluation and learning within Trusts and Foundations.

 

At IVAR, we have long championed learning as a driving force for foundation strategy and practice. By ‘learning’, we mean ‘not monitoring, not impact assessment, not log frames, not descriptive reports, but proper focused consideration of truly mission-critical questions – about both strategy and practice – which lead to action’.

 

This discipline has never been more essential. In the face of rising need and existential threat to many sectors and services, the decision that each foundation makes about how best to use its relative financial stability has never felt more important. And to be the best that they can be, foundations need to be thoughtful and reflective. Which is why learning is critical: balancing data with intuition; combining evidence with instinct.

 

So, when we hear of foundations talking about the ‘choice’ to be made between making a grant or investing in learning, the alarm bells ring. For, in our experience of working with evaluation and learning staff through the Evaluation Roundtable Community of Practice, they are providing deep and important insights. Their voices are essential.

 

Here are four things they have shared, that help make sense of what we are all facing: ‘an ongoing event with no clear exit point’.

 

  1. ‘“This is what we know now” is the most we can claim’

The pressure to find the right answer to ‘What next?’ is acute, not least because of the funding cliff edge facing many grantees. Set alongside this, though, is complexity and a series of unknowns. Although this is an extreme situation, social change interventions of all kinds are characterised by uncertain pathways within constantly changing contexts. Now and for the future, decision makers need to respect the complexity – to look, listen and pay attention – and avoid rushing to simple solutions too quickly: ‘the time for plans will come’.

 

Foundation leaders can support this iterative approach through the offer of spaces for thinking, reflection and sense-making, and opportunities to share ideas and insights so that they can be used to inform the complex choices and decisions we all face: ‘This is far from over. We need to allow time to step back, be patient and reflect’.

 

  1. ‘This is what we are picking up so far, so this is what we can do – what do you think?’

In the current crisis, evaluation and learning staff will offer best value if they are able to be agile and opportunistic, working with decision makers in a dynamic pattern of review cycles, making adjustments and improvements as they go, on a much shorter timeframe than would be normal within a three to five year strategy. Many foundations struggle to achieve the right balance between performance and accountability requirements, and the tolerance for flexibility and uncertainty that enables organisations to learn and change. Therefore, learning staff need explicit permission, encouragement and support if they are to present the kind of ‘work in progress’ intelligence that will enable foundations to retain the agility and responsiveness so many have shown in this crisis, for the longer term. Not least because there is no straight recovery line out of the current situation: as far as the eye can see, there is uncertainty and unpredictability.

 

  1. ‘Monitoring and evaluation information and other sources of data can only take us so far: it’s folly to expect to fully comprehend everything that is happening right now’

Covid-19 has exposed the fallacy of certainty. Like never before, it is apparent that we live in a complex and uncertain world. Our knowledge of it and our ability to predict it can only ever be partial. Evaluation and learning staff have a critical role to play in helping to steer their foundations away from the risk of becoming passive observers, content to gather and evaluate more data, and endlessly strategise, in the expectation that they will commit funding only once they can knowingly, with enough certainty, make a difference. Gathering and analysing information may provide some assurance that strategic and grant-making decisions are judicious, but these efforts are inevitably imperfect set against real-world complexity: ‘The challenges before us are immense. And funders need to make decisions and contribute now’.

 

  1. ‘Let go of impact’

Evaluation and learning staff have begun to reflect that fretting less about measuring or judging the impact of a grant has liberated grant-making: ‘We’ve just got to let it go on the impact front and talk about the importance of the work. Our questions need to be forward looking: “What’s being revealed?”, “What do we want to keep?”. And not “Did it work?” or “Was it value for money?”.’

 

And they are leading the way with framing powerful questions about how to deliver most value, both now and for the longer term: ‘The question is “what can we do better”, not “what is the right answer”. Then we can try out multiple ‘better’ things quickly and back the ones that work.’

 

Just like the organisations they support, funders are staring at an uncertain and volatile future. Some of the tools they conventionally use to support priority setting and decision-making feel slow, cumbersome and a poor fit to purpose. Whereas some of the behaviours and insights of learning staff are highly relevant, useful and usable. Making good grants and investing in learning are not alternatives – they go hand in hand. Learning is not an add on, it’s integral and essential.


Our next Evaluation Roundtable convening will be online on 1 December, with the theme of learning through complexity and uncertainty. If you are interested in joining this, or our more informal Community of Practice meetings, please get in touch with vanessa@ivar.org.uk

How can we – as funders – help communities to deal with the pandemic?

Over the past 15 months, we’ve been supporting grassroots, community-based grant-making in each of the four home nations through Comic Relief’s UK Intermediary Funders initiative¹. Learning has been key to our approach as we want to understand how we as funders can share and shift power to people in communities through ‘lived experience’ and community-led approaches, both in the grant-making process and the grants themselves. Now, in the midst of a pandemic that is deepening inequalities and creating an environment of prolonged uncertainty, how can we continue to do that? What are we learning as a group of funders that we can hold onto as we move into recovery and renewal?

Through this blog, we wanted to share some of the questions being discussed amongst our grassroots intermediary funders.

Emergency vs the longer term

Most charities are really anxious about funding – they may have some money now for emergency work, but with no fundraising and limited grant-making for non-emergency work, there will be a gap very soon. We are really conscious of this, and know there is a role for us, our partners and other foundations in protecting charities for the future.

However, this comes with a set of challenging considerations: 

  • Should we stall some emergency funding, in case there is a second ‘lockdown’ in the autumn and winter? Or should we hope that we will be able to meet future needs through additional fundraising?
  • How can we work to ensure that emergency funding is accessible to those who need it and supports organisations on the frontline to deliver crisis support whilst sustaining them so they are able to provide in the medium and long term? What’s on the horizon?
  • We can’t yet predict when something vaguely resembling normal life will resume, and what exactly that will look like. What does that mean for the timing and focus of our support, and our expectations of charities in relation to plans and activities? When should we seek to shift from emergency to recovery?
  • We do know that the pandemic is exposing and deepening inequalities, and that both the charity and funding sector will need to adapt – to both changing needs in communities and shifting priorities. What will that mean for future grant-making processes? What can we do to retain the flexibility and collaboration that has emerged between many funders over the last few months?
  • Many organisations are providing emergency support beyond their particular area of experience – like mental health support or working with women affected by domestic abuse. Can or should this work be sustained over the long term, ensuring those intervening in such complex issues have a ‘do no harm’ approach as a starting point? This will ensure those doing this work have the proper expertise to deal with the issues responsibly and effectively.
  • Many emergency funds ignore so-called ‘nice to have’ things in the community, like cultural arts, theatre and sports – in the long run, how is this going to impact on people’s lives and social values, especially young people’s education and mental health?

What will the role of unconstituted community groups be?

 

New community groups have formed across the UK in response to Covid-19, and they aren’t waiting for funding – they’re just getting on with it, driven by empathy and with little ambition to be constituted organisations. Some of us have funded residents’ groups even though, in the past, we would have preferred something more structured; others are looking at whether this could continue beyond emergency: ‘I don’t think there is anything stopping us, it is us that strangle ourselves’. How do we support these groups as drivers of community change? And will they want to continue or disband after the pandemic? ‘In a time of crisis and chaos, there has been a new order established around shifting the power which has communities and their responses at the heart’.

 

As funders, while appreciating the myriad of amazing community responses, we need to be mindful of the groups that already exist doing responsive work. We must not forget them, and we must remain alert to the possibility of duplication – between longer-standing activities and newer, emergency responses: for example, established food banks working on ending food poverty, alongside newer groups doing similar work, could lead to an over or under supply of food.

 

Doing the right thing – ask funded partners or potential funded partners to help us think about the future

 

Communities have shown tremendous power in leading from the front, reacting first often ahead of both established charity and statutory organisations’ responses and support. They are becoming first responders by asking for feedback from people on the ground to understand local needs. As funders, we must find ways to support and embed this shift in power right down to the local community level. And we must also be conscious to proactively reach out to those groups who are disproportionately affected, may not be well represented in broader community responses, or may not have the means and avenues to be able to directly ask for help? (For example: BAME communities, LGBTQ+ communities, young carers, and people dealing with loss and grief.)

 

Grassroots organisations are already thinking of ways they could deal with the challenges lockdown has thrown up, for the longer term. Things like mental health, isolation, increased inequalities and child poverty, and domestic abuse. After the pandemic, how can this surge of community action help us to understand what is needed and how can we support this community response for resilience and rebuilding?

 

So…

 

Like many funders, we have adapted our processes and made them simpler; we have been flexible in our grant-making; and we have set up emergency funds quickly in response to Covid-19. But it feels like we’re at the start of a period of sustained evolution and adaptation. We hope to work closely with people, communities and other funders as we face the future together.

 

Please do share your thoughts in the comments below.

 


[1] The four intermediary funders are The Community Foundation for Northern Ireland, Corra Foundation in Scotland, Wales Council for Voluntary Action and Groundwork in England.

Covid-19: Getting money quickly to frontline services

I blogged on Wednesday about the simple, immediate actions that funders can take – and many are already taking – to give practical support to their current grantees. This leaves the pressing question of how to respond quickly and effectively to the bigger challenge of supporting and sustaining the wider sector through this crisis.  A huge effort is gathering to tackle this task. And, thanks to the persistence of representative bodies and others, the sector is beginning to feature more strongly in Government thinking and emergency action. But the situation is complex and fast moving. Right now, the sector needs the nimble and targeted response that funders have shown themselves to be capable of in the past. 

 

In particular, the unrolling crisis highlights the importance of the layer of small, grass-roots organisations, galvanising volunteer activity to support vulnerable people or connected deep into the most disadvantaged communities, which both statutory services and larger charities recognise they struggle to reach. The smallest run under the radar of many large national funders – and even the largest tend to rely on a complex patchwork of project grants, with very little core funding or capacity to build reserves. But this is where community action happens – and community action is essential to the care and protection of the most vulnerable and marginalised at this very difficult time.

 

 

‘Applications could be “passported” between funds to avoid duplication of effort for applicants’

 

This sector is fragile and needs help now.  Looking at what others are doing and building on our conversations and past research, we suggest four ways in which funders can show their commitment to these frontline services and get money out quickly to help them:

 

  1. Contribute to the collective effort: Three big funder collaborations – the National Emergencies Trust and London Funders initiatives, and the Third Sector Resilience Fund in Scotland – are well underway. A £1 million fund for smaller charities (launched by Martin Lewis of moneysavingexpert.com (MSE) on 19th March and making its first grants this week) has now grown to £3 million – against applications for support of more than £50 million. For those who have not yet signed up, this is the week to get behind these collaborative initiatives and help them get moving as fast as possible
  2. Connect to local knowledge: Many UK-wide funders have good relationships with local foundations or infrastructure bodies, who are well placed to identify gaps and reach smaller groups providing much needed practical support in their communities. National and local emergency funding initiatives are mobilising, but the speed and strength of collaborative response varies across the country.  If you have trusted colleagues and partners in local areas, why not consider bolstering their funds right now so that grants can start flowing?
  3. Think about who may be missing out: In the face of an emergency of this scale, funders may be predisposed to big interventions or generalist services in the hope of helping the largest number of people. But there are whole sections of society that simply aren’t reached by generalist services or need specialist support. This was true before the virus struck and is a pressing concern now. Some – for example, isolated migrant communities, disabled people with complicating health conditions or women in violent and abusive relationships – are at particular risk from the virus or the consequences of lock down. Many funders are active champions of equalities. Providing funds to local partners specifically for people at risk of missing out or directing financial support through specialist national funders are two ways to make sure they are not further endangered and excluded.
  4. Commit to the lightest possible processes: This is not the time for business as usual in grant-making. Everyone involved in distributing emergency funds is looking to adopt the light touch process necessary to put money in the bank for hard pressed organisations within days not weeks. As part of this, applications could be ‘passported’ between funds to avoid duplication of effort for applicants.

 

We are working closely with our five core funders, and other foundations, to support the leaders of small voluntary organisations and will continue to share insights and ideas to help inform emergency responses.  

Calling all funders! Help us test a new risk framework

Our recent studies The possible, not the perfect and Duty to Care? observed that ‘too much caution can narrow the range of people and organisations funded and what that funding can achieve’, and encouraged funders to consider if they ‘are taking enough risk rather than too much.’

Today we launch a Risk Framework (created with a pilot group of five funders) to help funders to think about their appetite for and approaches to risk. As part of our ongoing work on Thinking about … risk, we are now looking for funders to help to test the new framework.

 

A framework for thinking about risk

 

The framework aims to help funders achieve clarity about the different aspects of opportunity and risk inherent in their strategies and aspirations. And to ensure that their application, assessment and decision-making practices accurately reflect their appetite for and approaches to risk.

The framework outlines seven attitudes and aspirations – plotted on a spectrum – that tend to influence appetite for risk and associated practices:

 

  1. Attitude to innovation
  2. Expertise
  3. Certainty and clarity of outcome
  4. Data
  5. Capacity and capability
  6. Financial risk
  7. Public opinion

 

The framework provides a structure for interrogating the balance to be achieved between ‘the things we care about’ (positive risk) and ‘the things that we worry about’ (risk mitigation). This enables challenges and inconsistencies to be ironed out before going on to the practical question about how risk is to be identified and managed day-to-day.

 

Read Thinking about … risk and try out the framework here.

We need your help


IVAR and the funder pilot group want to widen the conversation and encourage more funders to test the framework and bring a range of opinion to bear on the critical challenge of making the practical connection between intended risk profiles and day-to-day grant-making practice.

Is your organisation taking ‘enough risk’? Would you like support to achieve more clarity about your appetite for risk? Get in touch to join a group of funders collaborating with us to take the process through to its next stage. Participation will involve:

 

  • Using the framework (with the support and guidance of IVAR facilitators) to assess the risk profile of a grant programme

  • Attending a ‘share and build’ workshop with other funders

  • Consenting to share the findings more widely to help shape the future of thinking about risk in grant-making.

Stepping outside the normal – the Tudor Trust and small grants in Hartlepool

In June 2019, a team of Tudor Trust staff and trustees visited Hartlepool to test out a way of paring back bureaucracy and placing relationships and trust at the forefront of grant-making. Here’s why…

 

‘Too much caution can narrow the range of people and organisations funded and what that funding can achieve.’

In The possible, not the perfect, we described how funders supported community groups and charitable organisations working in response to three emergency events in 2017, and found that funders stepped outside their normal practices in a range of different ways – in particular, their approach to risk. We posed a challenge to funders – can such an approach only be adopted when there is a sense of moral imperative to suspend business as usual?

 

‘Every day in a community is an emergency. They don’t have to have a tragedy or emergency to give money that way.’

Many funders have agreed with the sentiment of this question, but they also share concerns about the challenges of lighter touch processes, including a view that they aren’t ‘effective’: ‘too much risk, too much uncertainty, too many unknowns’.

 

Tudor’s Trustees and grants staff have translated their freedom to act into less burdensome and more straightforward processes – especially appropriate for small community groups who can be disadvantaged by unnecessarily complex, risk-averse or lengthy grant-making processes. And they have confirmed that it is possible to adopt a lighter touch to due diligence. The story of Tudor’s work in Hartlepool suggests that this alternative notion of ‘effective’ grant-making has the potential to resonate beyond the confines of emergencies.

 

Christopher Graves (Tudor Trust) explains how:

“In June 2017, Tudor was one of many funders involved in the response to the Grenfell Tower fire. The response presented funders with a challenge: to get funding quickly to small, frontline organisations. We had to balance due diligence against speed of response. Operating outside our comfort zone, we had to act quickly and instinctively. We learnt a lot.

We asked ourselves how we could replicate aspects of this ‘on the ground’, quick, face-to-face approach to making small grants in a non-emergency situation. How would it feel to shorten our lead-in time for a grant, and work with community groups to create an application together through a conversation? Might this be a better way of engaging with the people and communities we want to work with?

We thought carefully about how this approach could be of benefit, and do no harm to the people, organisations and communities we wanted to work with. Taking into consideration the size of the sector, the organisations who could help us guide the work, the strength of infrastructure bodies, and the number of applications received and grants that Tudor has made in the past five years, we decided to focus on Hartlepool.

In the first half of 2019 we worked with organisations in the Tees Valley area to get to know Hartlepool, and to identify groups which might benefit from a small grant. In June, Tudor staff and trustees spent three days in Hartlepool, with an afternoon dedicated to meeting local groups. A trustee and a member of staff listened, and during a half hour conversation, with 20 groups, together drew up a funding request. In the few hours after the conversations, trustees and staff came together, reflected on the conversations, and approved grants of up to £5,000 for each group.”

 


There is much talk of funders becoming less burdensome, more straightforward and quicker in their dealings with applicants and grantees. For that to happen, funders need to be ruthlessly clear about the purpose and necessity of their processes. Tudor’s work in Hartlepool wasn’t rushed or haphazard – the preparation and execution were characterised by care, attention to detail and great sensitivity. But it was nimble and proportionate. And it sends a clear signal to others about what is possible when you are prepared to step outside the normal.


Read the full research report – The power of face-to-face grant-making: Small grants in Hartlepool.

Look out for IVAR’s Thinking about… risk framework, which will be published on Thursday. It also aims to encourage funders to step outside the normal through considering their position in relation to different elements of risk.

Closing well: Ending the work of a ‘spend-out’ trust

From the outset, the Trust was designed as a spend-out organisation. From day one, we have been planning for closure. Working as a time-limited organisation creates opportunities, but can also present challenges. Closing an organisation, and ending partnerships with grantees, can be complex and time-consuming. Honest, open dialogue combined with a clear plan and willingness to be flexible can help ensure that grant partners, and the programmes they deliver, are left in a strong position.

Sustainability has always been at the core of the Trust’s programmes, ensuring that the work we deliver with our partners will continue long after we close – as a lasting legacy in honour of The Queen. As such, our approach has focused on integrating our programmes into government policies and supporting work that will be able to continue into the future. We worked with established partners to deliver a number of programmes. Concluding these partnerships, efficiently and effectively, was one of our priorities as we approached closure.

We found it important to state, clearly and unequivocally, that we intended to spend all of our funds and close. We wanted to avoid any level of uncertainty of behalf of our partners. It was most helpful to talk through all the details of our closure plans with partners from an early stage. The more fully partners were able to understand the logistical and legal intricacies of closure the more they were able to prepare. Each step was discussed several months in advance to allow each partners’ financial and legal teams to feed into the process. Although we had a standard process, each relationship was unique and required a bespoke approach.

We chose to close all the Trust’s programmes six months before the Trust’s public closure. This provided us sufficient time to address any challenges and complete the grant closure process. Our experience has shown that we needed the full six months in order to complete closure responsibly. The Trust had a comparatively small portfolio of 28 grants, although several of these involved a significant number of organisations working in consortia in multiple countries.


We maintained frequent contact with all our grant partners throughout the grant period to track spending and ensure that all funds would be responsibly spent by the time the Trust had closed. In the months running up to the planned closure date we needed to be flexible to allow partners to reallocate small amounts of funding. This ensured that all funds could be spent effectively on programme priorities within the Trust’s lifetime.


Our lawyers helped us to put together grant closure letters that summarised various legal, reporting, communications and data issues into one document. We then shared a draft with each grant partner to allow time for their own legal teams to suggest and edits. This process helped both sides to understand their rights and responsibilities. It also highlighted any outstanding issues, such as ownership of intellectual property, which were still to be resolved.


The overall process of closing all of our grants was intended to be comprehensive but straightforward to implement. Final reports from partners would be reviewed at the Trust, followed by a meeting or call to discuss the overall impact and if any issues remained. Once all parties were satisfied that the programme had been completed a letter would be signed by both parties, whereupon the grants would be considered officially closed.


Operating as a spend-out organisation has provided us with a clear focus on what we wanted to achieve. This approach has guided our strategic and operational decisions throughout our lifetime. We have remained focused on our mission and we have been forced to make sometimes difficult decisions about how we can create the greatest impact with the time and resources available to us. Having sufficient time and resource dedicated to closing our programmes, and concluding our relationships with our partners, has enabled us to leave the stage confident in the legacy of work and hopeful for the future of the Commonwealth.